Your online reputation should work as hard as you do.
The Reputation Concierge helps luxury service brands collect, respond to, and scale reviews, all done-for-you, Google-compliant, and SEO-enhancing.
We make your reviews work harder, so you don’t have to
Your online reputation should bring in new clients while you sleep.
The Reputation Concierge turns 5-star moments into search visibility, trust, and more bookings
without awkward asks or tech overwhelm.
Automated Review Requests
We send branded, friendly requests via email or WhatsApp after every appointment. You don’t lift a finger
Automated Review Responses
No more ignoring reviews or rushing replies.
We write and post thoughtful, tone-matched responses for you. It sounds like you
Smart Review Filtering
Glowing feedback goes straight to Google. Anything less? We catch it privately, so you stay in control (and off public drama).
Higher ranking
The more glowing reviews your business has, the higher you show up on Google Maps and the more likely you are to be chosen first. We turn happy clients into search visibility, without you lifting a finger.
Credibility boost
Your reviews are your reputation. When they’re consistent, authentic, and on-brand, people feel safe to book. 84% of people trust Google reviews like they trust a friend. So let them do the talking for you.
Time freedom
Spend less time chasing reviews and more time running your business. We’ll handle the asking, replying, and repurposing, so your reviews grow (and glow) on autopilot. You stay in your zone of genius. We’ll handle the rest.
What Our Clients Are Saying
"I finally stopped asking clients awkwardly. "
We used to forget review requests all the time. Now it just happens and they sound like us. Game-changer. - Jason K
"Highly recommend this"
“The Reputation Concierge is exactly what we needed. No software, no stress, just real results ” — Ava L.
“Clients literally quote our reviews when they book.”
“It’s wild how much more trust we get upfront now. Feels like we finally show up the way we actually work.” - Melina R.
"This saves us hours every week.”
“We no longer worry about what to say, when to send, or how to follow up. I should’ve done this sooner.” - Dr. Michael
Our 3-step process that gets you more reviews
Because building your Google rep shouldn’t feel like a full-time job. We handle it in 3 simple steps — you just show up and serve your clients.
1.
Sign Up and Customize
We connect to your Google Business Profile, set up your custom review flow, and make it all feel like you — polished and effortless.
2.
Requests on Autopilot
We send perfectly-timed review invites after each visit — via text or email. No awkward asks. No chasing. All compliant.
3.
Watch Your Reviews Work
See your review count grow, SEO rankings rise, and new clients find you on Google. Sit back and let the social proof sell for you.
Affordable Plans for Every Business
the Essential
Up to 50 requests per month
Designed for businesses that want consistent Google reviews without extra work.
€97/m
What's included
Automated review requests sent by SMS & email
Automated reminder messages to increase response rates
Personalized review request images
Automatic sharing of new reviews to social media
Custom CRM integration
Unlimited users
One-time setup call
Automated performance report
Message costs (SMS / WhatsApp) are usage-based and billed separately
One-time onboarding applies
MOST POPULAR
The signature
50 - 100 requests per month
For businesses that want stronger review momentum and better feedback control.
€197/m
What's included
Automated review requests sent by SMS or Whatsapp & email
Additional reminder messages to increase response rates
AI-powered messaging to keep requests consistent and on-brand
Automatic replies to Google reviews
Personalized review request images
Automatic sharing of new reviews to social media
Review reactivation for existing customers (up to 3 months)
Custom CRM integration
Unlimited users
One-time setup call
Automated performance report
Message costs (SMS / WhatsApp) are usage-based and billed separately
One-time onboarding applies
the concierge
100 - 300 requests per month
For businesses that want stronger review momentum and better feedback control.
€297/m
What's included
Automated review requests sent by SMS or Whatsapp & email
Additional reminder messages to increase response rates
AI-powered messaging to keep requests consistent and on-brand
Automatic replies to Google reviews
Personalized review request images
Automatic sharing of new reviews to social media
Review reactivation for existing customers (up to 3 months)
Custom CRM integration
Unlimited users
One-time setup call
Automated performance report
Message costs (SMS / WhatsApp) are usage-based and billed separately
One-time onboarding applies
Why Google Reviews Matter
The data behind your next client. Optimizing your Google presence isn’t optional, it’s how serious businesses scale
92%
of consumers read online reviews before choosing a business.
If you're not showing up, you're not considered.
72%
won’t take action without a positive review.
No trust, no conversion.
54%
more revenue is earned by businesses with 40+ reviews.
Volume builds visibility and credibility.
84%
trust online reviews as much as a personal recommendation.
That search result is your reputation.
Get Started for Free Today!
More reviews. Better visibility. Less hassle.
Start your 10-day trial and see how effortless review management can be.
See Our Frequently Asked Questions
We know you might have questions—so we’ve answered the most important ones right here. Learn how our automated system helps you collect more reviews, improve your reputation, and grow your business with ease.
Who is The Reputation Concierge for?
We automate the entire review flow for your business: sending personalized review requests (via email or WhatsApp, with your client’s name right on the image), replying to every review for you, and turning 5-star feedback into social media content. Oh — and it all runs behind the scenes, fully integrated into what you already do. No extra effort needed.
Is it for all business types?
Yup — as long as you collect your clients' contact details, you're good to go. That said, we’re especially built for the beauty, wellness, and aesthetics scene. But if you’re a service-based pro in another industry? We’re still here for you.
What is Google review automation and how does it work?
We connect directly with your CRM or booking system to automatically send personalized review requests (including images and names) after each client visit. No chasing, no hassle. Reviews come in, and your Google ranking climbs — all on autopilot.
Is there a free trial?
You get a 10-day free trial. During that time, you’ll experience our full automation suite (email and WhatsApp review invites, AI responses, personalized image reviews), excluding review reactivation. It's designed to show you results fast — before any billing kicks in.
Can you integrate with my CRM or software?
Most likely, yes. We connect with a wide range of CRMs, booking tools, and invoicing systems like Square, QuickBooks, Fresha, Zapier, Calendly, and many more. Not sure? Ask us, we’ll check it for you.
Can you prevent bad reviews?
We can’t block reviews (that’s against Google policy). But we help you get ahead of negative feedback by routing unhappy clients to a private feedback flow — before they post publicly.
What is a personalized image review request?
It’s a visual request that includes your photo/logo and the customer’s name — delivered via text or email. These increase conversion dramatically
Do you support social media review posting?
We do. When you get a 5-star review, we can turn it into a post (with your brand colors, logo, and style) and share it automatically to Instagram or Facebook.
How are the pricing tiers different?
It’s based on how many new review requests you want to send each month. All plans include follow-ups, automation, and access to support. You can also re-engage past customers (one-time blast) once your full setup is complete.
How fast will I see results?
Most businesses see the first reviews come in within 24–72 hours. If we re-engage your old customer list too, expect dozens to flood in within the first month. It's fast, compounding, and designed to scale with you.
Can you handle more than 300 review requests a month?
Absolutely. For businesses with a high client volume, we offer bespoke concierge packages tailored to your needs. Just mention it during your call and we’ll build a plan that scales with you.
Do you offer support for franchises or businesses with multiple locations?
Absolutely. We work with a lot of multi-location brands and franchises — and we know that managing consistency across profiles can be a headache. That’s why we offer bundled pricing and custom setup support to keep all your locations aligned, visible, and growing.
Want us to tailor a plan that fits your setup? Lets Talk
Can I send review requests via WhatsApp?
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Do you offer review reactivation for old clients?
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Will I rank higher on Google if I get more reviews?
Yes. Google reviews directly impact your local search ranking. The more high-quality, recent reviews you have — especially with responses — the more likely you are to show up when someone searches for services like yours. It’s one of the fastest, most organic ways to improve visibility.
I don’t have a Google Business Profile, can you help with that?
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Are there any contracts or commitments?
No, our plans are subscription-based with no long-term contracts. You can cancel anytime without penalties.
Is there a setup fee?
Yes, we do charge a one-time setup fee to connect your systems, align your tone of voice, and get everything running smoothly behind the scenes. No hidden extras, just clean onboarding that sets you up for success.
Are there any hidden costs?
No surprises. To make pay-per-review pricing, free trials, and simple plans possible, we pass message sending costs directly to you. We do not profit from these costs. They are fixed fees on our side depending on volume.
